Privacy Policy for OpalXFlare

Effective Date: December 31, 2024

At OpalXFlare, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website www.opalxflare.com or make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with a better shopping experience:

  • Personal Information:
    When you make a purchase or register on our website, we collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment details (credit card number, PayPal, etc.).

  • Non-Personal Information:
    We also collect non-personal information that helps us improve our website and services, such as browser type, device type, IP address, pages visited, and time spent on our website.

  • Cookies and Tracking Technologies:
    We use cookies and similar technologies (such as pixels and web beacons) to collect information about your browsing activities on our site. Cookies are small text files placed on your device to enhance your browsing experience and provide relevant content and ads.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders:
    We use your personal information to process your orders, including payment processing, shipping, and order confirmation.

  • To Improve Customer Experience:
    Your information helps us improve the design and functionality of our website, offer personalized product recommendations, and enhance our customer service.

  • To Communicate with You:
    We may use your email address or phone number to send you order confirmations, shipping notifications, and promotional emails (with your consent). You can opt out of marketing communications at any time.

  • For Legal and Security Purposes:
    We may use your information to comply with legal obligations, enforce our terms of service, and protect against fraud or unauthorized transactions.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers:
    We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, marketing, and website analytics. These partners are obligated to protect your information and use it only for the purposes we specify.

  • Legal Compliance:
    We may disclose your information to law enforcement or regulatory authorities if required by law, or to protect our rights, safety, and property.

4. Data Security

We take the security of your personal information seriously. Our website uses SSL encryption technology to ensure that your personal and payment details are securely transmitted. We implement industry-standard security measures to safeguard your data from unauthorized access, loss, or misuse.

However, please note that no method of online transmission or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction:
    You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

  • Opt-Out of Marketing Communications:
    You can opt out of receiving promotional emails from us by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

  • Delete Your Account:
    You may request to delete your account and any personal information we hold about you by contacting us at support@opalxflare.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by OpalXFlare. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Children’s Privacy

OpalXFlare does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as quickly as possible.

8. Changes to This Privacy Policy

OpalXFlare reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, with the effective date updated accordingly. By continuing to use our website, you agree to the updated terms of this policy.

9. Contact Information

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us:

Thank you for trusting OpalXFlare with your personal information. We are committed to ensuring your privacy and providing you with a safe online shopping experience.